Case Study

Canadian Coast Guard

We first worked with the Canadian Coast Guard (CCG) to help them define a governance structure consisting of a Web Steering Committee and a Web Working Group. The Governance Structure provided the CCG with a clear delineation in roles and responsibilities, not only between strategic and tactical decisions and responsibilities but also between the regions and Headquarters, etc.

Working with the Web Steering Committee, we then defined a Vision for the Coast Guard's web presence. The vision for the CCG’s web presence serves to provide clear direction and guidance that can be applied to all aspects of the CCG’s web communications.

Concurrent with the development of the vision, we facilitated the development of publishing processes for all of the regions that would work within the operating environment of the Canadian Coast Guard and took into account its special relationship with the Department of Fisheries and Oceans. We also identified risks to the sustainability of the website and assisted in identifying and prioritizing next steps and projects.

Longship’s contribution to our web renewal initiative has been immeasurable and impressive.  Erik understood our requirements from the start and was able to provide us with a game plan and solutions that were easily accepted by everyone involved—webmasters, program managers, senior management, etc.  The level of knowledge, flexibility (sometimes on the fly!), dedication and professionalism shown throughout the project showed us that Erik was part of the team and not just hired help.
Denise Charbonneau, Manager, Information Strategies and Technology

More Case Studies

These are just a few of the many organizations we have been honoured to work with.

  • Albion Screen Printing
  • Canada Agriculture and Food Museum
  • Canada Aviation and Space Museum
  • Canada Science and Technology Museum
  • Canadian Association of Petroleum Producers
  • Canadian Centre on Substance Abuse
  • Canadian Coast Guard
  • Canadian Geographic
  • Canadian Labour Congress
  • Canadian Museum for Human Rights
  • Canadian Museum of Nature
  • Canadian Union of Public Employees
  • Commissionaires
  • Communications Security Establishment Canada
  • Canadian International Development Agency
  • Export Development Canada
  • Federation of Canadian Municipalities
  • Health Canada
  • Heritage Canada
  • Human Resources and Skills Development Canada
  • Industry Canada
  • The Intersol Group
  • Momentous Inc. (
  • National Capital Commission
  • Parks Canada
  • Public Health Agency of Canada
  • The Royal Canadian Geographical Society
  • Shell Canada
  • Solana Networks